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Terms and conditions

By accessing and using our services, you agree to comply with our terms and conditions, ensuring a safe and fair experience for all users. We are committed to protecting your privacy and handling your data responsibly.

Website:

  • Terms and Conditions, Return and Refund Policy, and Privacy Policy must be mentioned in the Website Footer.
  • In the Return and Refund Policy a standard timeline needs to be mentioned. (7 to 10 working days)
  • About Us should be present in the Website Footer, along with company and management details.
  • The Registered Address which is provided on the trade license needs to be mentioned on the website footer or contact us page.
  • Delivery Time needs to be mentioned on the website. (Inside Dhaka – 5 days & Outside Dhaka – 10 days).
  • The trade license Number/ TIN Certificate Number needs to be mentioned on the website footer or in the “About Us” section.
  • No demo version or Maintenance site will be acceptable in the case of Payment Gateway.
  • An updated payment banner should be attached to the website footer. I am attaching the banner to this email.
  • Product stock quantity should be mentioned in the product details. Stock-out / out of stock products should be mentioned in the picture.
  • Third-party advertisements should not be allowed. If the merchant allows any third-party advertisement, it should be his responsibility. If the merchant shares any customer information with any third party, it should be the merchant’s responsibility.
  • During checkout, there should be a checkbox right before ‘confirming/placing an order that prompts the customer to read and agree to the Terms & Conditions, Privacy Policy, and Return Refund Policy (all hyperlinked to the respective pages). The checkbox should be blank, and the customer has to check it themselves in order to proceed.