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Terms and conditions
By accessing and using our services, you agree to comply with our terms and conditions, ensuring a safe and fair experience for all users. We are committed to protecting your privacy and handling your data responsibly.
Website:
- Terms and Conditions, Return and Refund Policy, and Privacy Policy must be mentioned in the Website Footer.
- In the Return and Refund Policy a standard timeline needs to be mentioned. (7 to 10 working days)
- About Us should be present in the Website Footer, along with company and management details.
- The Registered Address which is provided on the trade license needs to be mentioned on the website footer or contact us page.
- Delivery Time needs to be mentioned on the website. (Inside Dhaka – 5 days & Outside Dhaka – 10 days).
- The trade license Number/ TIN Certificate Number needs to be mentioned on the website footer or in the “About Us” section.
- No demo version or Maintenance site will be acceptable in the case of Payment Gateway.
- An updated payment banner should be attached to the website footer. I am attaching the banner to this email.
- Product stock quantity should be mentioned in the product details. Stock-out / out of stock products should be mentioned in the picture.
- Third-party advertisements should not be allowed. If the merchant allows any third-party advertisement, it should be his responsibility. If the merchant shares any customer information with any third party, it should be the merchant’s responsibility.
- During checkout, there should be a checkbox right before ‘confirming/placing an order that prompts the customer to read and agree to the Terms & Conditions, Privacy Policy, and Return Refund Policy (all hyperlinked to the respective pages). The checkbox should be blank, and the customer has to check it themselves in order to proceed.